FAQ

1. How long can I wear KKONGLASH false eyelashes?

Our false eyelashes can be worn comfortably for up to 12 hours when properly applied. For best results and eye health, we recommend removing them before sleep.

2. Are KKONGLASH products safe for sensitive eyes?

Yes! All our products are certified safe and undergo rigorous testing. Our lashes and adhesives are free from 29 types of hazardous substances and are specially formulated for sensitive eyes.

3. How many times can I reuse KKONGLASH lashes?

With proper care and maintenance, our lashes can be reused 8-15 times, depending on the style and how well they're maintained.

4. What's the difference between your Original and No Glue lines?

Our Original line comes with eyelash glue and offers various lengths for customizable looks. The No Glue line features pre-attached adhesive strips for quick and easy application.

5. How do I choose the right style for my eye shape?

For hooded eyes, we recommend styles NO.1 or NO.4. For almond eyes, try NO.2 or NO.3. For round eyes, NO.5 or KN3 work beautifully. Visit our Style Guide for detailed recommendations.

6. How do I clean and store my KKONGLASH lashes?

Gently remove adhesive residue with tweezers, clean with oil-free makeup remover, let them dry completely, and store in the original case to maintain their shape.

7. Can beginners use KKONGLASH products?

Absolutely! Our Original line is designed with beginners in mind, featuring easy-to-follow application instructions and user-friendly designs.

8. What type of adhesive should I use with KKONGLASH products?

We recommend using our specially formulated KKONGLASH adhesives for optimal results. For professionals, try our KKONG GLUE 1SEC/3SEC options.

9. Are your products cruelty-free?

Yes, all KKONGLASH products are cruelty-free. We never test on animals and maintain strict ethical standards in our production process.

10. How can I ensure my false lashes last all day?

For long-lasting wear: curl your natural lashes first, apply mascara lightly, let it dry completely, then apply false lashes. Use our recommended amount of adhesive and allow it to become tacky before application.

11. Do you offer wholesale or professional pricing?

Yes, we offer special pricing for beauty professionals and retailers. Please contact our business team for wholesale inquiries and professional pricing information.

12. What's your return policy?

For hygiene reasons, we cannot accept returns on opened eyelash products. However, if you receive damaged or defective items, please contact our customer service within 7 days of receipt.